1. What kinds of payments do you take?
You can pay with PayPal or a credit card (Visa, MasterCard, or American Express). Payments are all handled safely.
2. Do you ship for free?
Yes! All orders come with free standard shipping.
3. How long does it take to ship?
Delivery to the UK takes 5 to 10 business days.
Delivery times for international orders may be different depending on where you are.
Once your order has been shipped, you will get a tracking number.
4. Is it possible to return an item?
Yes! You have 90 days from the time you get the item to return it. Items must not have been used, be in their original condition, and have tags on them.
5. How long does it take to get your money back?
We will process your refund within seven days of getting your returned items. The refund will be sent back to you using the same payment method you used to make the purchase.
6. How do I get in touch with Modenzo?
You can get in touch with us by
Contact us by email at contact@modenzo.shop.
Call: +44 534 374 633
7. Is it possible to trade something?
We are currently processing returns and refunds. If you want to exchange something, please place a new order and send the original item back according to our return policy.
8. How can I see where my order is?
When your order ships, you'll get an email with a tracking number so you can keep an eye on it.