We at Modenzo are dedicated to making sure you are happy with the high-quality clothes we sell. This Warranty Policy tells you what is covered and how to get it.
1. What the warranty covers
We guarantee that our materials and work will not have any defects.
Defects that are covered include broken zippers, bad stitching, or damaged fabrics when they arrive.
2. Time of Warranty
The warranty lasts for 90 days after the item is delivered.
3. How to File a Warranty Claim
You can reach us at contact@modenzo.shop or by phone at +44 534 374 633.
Give your order number, a description of the problem, and pictures of the item.
Our team will look over your claim and help you through the steps.
4. Choices for resolution
If your claim is approved, we may give you a new item, fix the one you have, or give you your money back, depending on the situation.
5. Things that aren't included
This warranty does not cover damage that happens because of normal use, misuse, or accidents.
We won't cover items that have been changed or fixed by someone else without permission.
6. More Information
If you have any questions about the warranty or how it works, please get in touch with us at:
Contact us by email at contact@modenzo.shop.
Call us at +44 534 374 633.